By Ahmed F Hamouda
Ground handling staffing models are an essential component of airport operations. These models involve the allocation of personnel to handle tasks such as baggage handling, aircraft servicing and maintenance, and passenger assistance. There are several different types of ground handling staffing models, each of which offers its own unique benefits and features. Here are the different types of ground handling staffing models:
1. In-House Staffing: In-house staffing is the most basic type of ground handling staffing model. This model involves hiring and training personnel to handle ground handling operations directly. In-house staffing is often used by smaller airports or airlines that have limited resources, as it allows them to have greater control over their operations and ensure that personnel are properly trained and equipped to perform their tasks.
2. Outsourced Staffing: Outsourced staffing is another common type of ground handling staffing model. This model involves contracting with a third-party company to provide ground handling personnel and services. Outsourced staffing can be beneficial for larger airports or airlines that need to handle a high volume of passengers and cargo, as it allows them to access a larger pool of personnel and resources.
3. Hybrid Staffing: Hybrid staffing is a combination of in-house and outsourced staffing models. This model involves using in-house personnel for some tasks, while outsourcing others to third-party companies. Hybrid staffing can be beneficial for airports or airlines that want to have greater control over certain aspects of their operations, while still accessing the benefits of outsourcing for other tasks.
4. Shared Staffing: Shared staffing is a unique type of ground handling staffing model that involves sharing personnel and resources between multiple airports or airlines. This model can be beneficial for smaller airports or airlines that have limited resources, as it allows them to access a larger pool of personnel and resources without having to invest in their own in-house staffing.
5. Specialist Staffing: Specialist staffing is a specialized type of ground handling staffing model that involves hiring personnel with specialized skills and expertise to handle specific tasks, such as aircraft maintenance or cargo handling. Specialist staffing can be beneficial for airports or airlines that need to handle complex or specialized operations, as it allows them to access the expertise and knowledge of qualified personnel.
In conclusion, ground handling staffing models are an essential component of airport operations. From in-house staffing and outsourced staffing, to hybrid staffing, shared staffing, and specialist staffing, airports and airlines must carefully evaluate their options and choose the staffing models that are best suited to their specific needs and goals. By doing so, they can ensure that ground handling operations are conducted safely and efficiently, while also minimizing costs and maximizing customer satisfaction and loyalty.
