By Ahmed F Hamouda
The aviation ground handling industry is a vital component of aviation, responsible for offering a wide range of critical services to aircraft and passengers while on the ground. With a primary focus on ensuring optimal safety and operational efficiency, ground handling providers must ensure strict adherence to regulatory requirements while offering services such as aircraft marshaling, baggage handling, cleaning, aircraft maintenance, fueling, and passenger services, among others. Ground handlers must undergo rigorous training and certification, and work closely with airlines, airport authorities, and air traffic control to ensure reliable and seamless servicing of passengers, cargo, and aircraft. The importance of timely ground handling services cannot be overstated as disruptions can lead to significant revenue losses for airlines. Ground handlers must also be prepared to handle emergencies, including fuel spills, medical emergencies, and aircraft fires, by implementing efficient emergency protocols. Ground handling services thus play a critical role in ensuring the smooth running of airport operations while minimizing the disruption of airline schedules and minimization compensation claims.
